Privacy policy.
In the course of our business relationship with you, we collect information about you that is necessary to provide you with updates and information about our services. We treat this information as confidential and recognize the importance of protecting it. We value your confidence in us.
Chronic Hope & Healing is committed to protecting your privacy on-line. Our privacy policy explains how we collect information from the chronichopeandhealing.com website (“Site”) and what we do with it.
Non-public personally identifiable information (“Information”) is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.
Information we obtain from you
During the information sign up and donation processes you may give us information such as your name, address, phone number, email address, date of birth, and credit card information.
If you gave us your email address, we may use it from time to time to notify you of such things as new stories, updates, invitations to events, or to confirm transactions. If you do not wish to be contacted by email, you may unsubscribe by following the instructions at the bottom of any email you receive from us.
Information about your transactions
We may collect Information about your transactions and experiences with us and others, such as your donation history and communication engagement.
Information from third parties
We may receive publicly available Information about you from third parties. This information is used to tailor our marketing strategies to you.
Access and correction of personal information
If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon, or Virginia, you have the right to access and correct the personal information that we have collected from or about you. To do so, simply contact Chronic Hope & Healing at connect@chronichopeandhealing.com. If you’d like to correct information that you provided to us, our representative will make the appropriate adjustments to our records. If you wish to correct personal information provided to us by a third party the representative will provide you with the applicable third party’s contact information.
Upon the request of residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records.
Cookies and Google Analytics
When you visit our website, our web server may collects some basic information such as your internet service provider’s domain name, which pages you accessed on our site, and when. We use this information only to analyze how visitors are using our website and to help guide improvements. We do not collect any personally identifiable information through this process.
This information is collected and analyzed using cookies and Google Analytics.
Cookies
Cookies are small files that are stored on your computer’s browser directory or program data subfolders. Cookies allow for certain functionality such as helping you resume where you left off in a site, remembering your registered login, preferences or other customizable functions. Cookies also help us to track your movements through our website through the use of Google Analytics software.
When you visit chronichopeandhealing.com we use cookies that are stored on your computer to show that you have visited our website. These cookies do not collect or store any personally identifiable information. They may be used to help improve your experience on our website or otherwise help you access information about Chronic Hope + Healing. You have the option to restrict the use of cookies through your browser’s software at any time.
Opt-out of cookies on this website
You do not have to use cookies in order to browse our website. You can refuse the use of cookies by selecting the appropriate settings in your browser, however if you do this you may lose some useful functionality.
Find out how to disable cookies in your browser
By continuing to use this website without disabling cookies, you consent to the use of cookies as detailed above.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). We use it to see how many people visit our website and how they use the website once they land on it.
Google Analytics is software that uses cookies (text files placed on your computer) to help us see how visitors use our site. The information generated about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
SMS/Text Messaging
At times we may collect phone numbers as part of the data collection process. This information is collected as part of employment and volunteer application processes and sign up processes. This is collected to better communicate with clients, customers, interested parties and stakeholders. Once we have SMS contact approval, we may contact specific individuals via text to confirm information or continue the application and communication process.
Stakeholders can opt in to receive updates on current cases via text on a case by case basis.
Except as otherwise provided in this Privacy Policy, we will keep your Personally Identifiable Information private and will not share it with third parties, unless such disclosure is necessary to 1) comply with a court order or other legal process; 2) protect our rights or property; 3) protect the safety and security of our other clients, partners and constituents; or 4) enforce our Terms and Conditions. We will endeavor to ensure that the information you provide to us will remain secure. We want you to feel safe in your online experience while visiting our site. We therefore request that you take a moment to review the following information.
We do not share your Contact Data or Financial Data with third parties except those that are providing services to us, such as a mailing service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law. Even then, we carefully screen those whom we use to provide such services. At Chronic Hope + Healing, we treat such information, and more importantly, your trust in providing it, very seriously.
Consent to receive SMS messages is not shared with 3rd parties.
Changes To This Privacy Policy
We may modify our privacy policy from time to time. The most recent version is always posted at chronichopeandhealing.com. In addition, in the event that we make a significant change to our privacy practices, we will send a revised copy of our privacy policy to each of our current policyholders.
What To Do If You Have Privacy Or Security Concerns
If you have a concern about privacy or security at Chronic Hope + Healing, we want to hear about it by email at connect@chronichopeandhealing.com.